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  • 647-5604448(Toronto), 613-2094100(Ottawa)more...
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  • NETWORK STATUS

    If you are experiencing an issue that is not listed below, please reach out to us at 647-5604448, 514-7001283, 613-2094100, 506-2672555

    Please note that as Carry Telecom deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an estimated time of repair and may not have much detail on the cause of these issues. Any information we do receive will be posted here.

    Current Unsolved Outages

    ALL Good !

    • Reported on: Sep 6th, 2024
    • Network: TV and VOIP Phone
    • Location impacted: Country Wide
    • Symptoms: Our TV and VOIP Phone services are currently experiencing an outage due to a power issue. There's no estimated time of restoration (ETR) at the moment. Our field crews, along with a master electrician on site, are working to resolve the issue as quickly as possible.
    • Estimated time of repair: Resolved
    • Reported on: Aug 29th,2024
    • Network: Rogers
    • Location impacted: Ontario
    • Symptoms: Our customers who are serviced by Rogers are currently experiencing internet outages. We are actively working to resolve this issue; however, we do not have an estimated time of restoration at the moment.
    • Estimated time of repair: Resolved
    • Reported on: Aug 7th,2024
    • Network: Rogers
    • Location impacted: ON
    • Symptoms: No Internet. Reason: We are performing emergency maintenance on our Rogers network. During this maintenance, service may be disrupted. We apologize for any inconvenience this may cause and appreciate your understanding.
    • Estimated time of repair: Resovled
    • Reported on: June 16, 2024
    • Network: Cogeco
    • Location impacted: Oakville, Burlington, Hamilton, and other parts of Ontario
    • Symptoms: no internet, intermittent service, and slow speeds
    • Estimated time of repair: Resolved
    • Reported on: June 1, 2024
    • Network: COGECO
    • Location impacted: Hamilton
    • Symptoms: Cogego reported an area outage in Hamilton caused by Fiber cut.
    • Estimated time of repair: Resolved
    • Reported on: May 22, 2024
    • Network: Shaw
    • Location impacted: Edmonton
    • Symptoms: no internet
    • Estimated time of repair: Resolved
    • Reported on: April 4th,2024
    • Network: Rogers
    • Location impacted: New Brunswick and Newfoundland
    • Symptoms: Customers in the Atlantic regions served by Rogers are experiencing an internet outage caused by a severed fiber cable. The damage to the fiber is significant, necessitating the deployment of extra resources for repair. The restoration of service is anticipated to be finalized by day's end.
    • Estimated time of repair: Resolved
    • Reported on: April 3rd, 2024
    • Network: Rogers
    • Location impacted: Atlantic, Ontario, News Brunswick
    • Symptoms: No Internet
    • Estimated time of repair: April 3rd, 2024 4:20PM
    • Reported on: March 23,2024
    • Network: Rogers
    • Location impacted: New Brunswick and Newfoundland
    • Symptoms: Our customers in the Atlantic regions who are serviced by Rogers are currently experiencing internet outages. We are actively working to resolve this issue; however, we do not have an estimated time of restoration at the moment.
    • Estimated time of repair: NO ETA
    • Reported on: March 21, 2024 (9:30am)
    • Network: Rogers Cable
    • Location impacted: Guelph and surrounding areas
    • Symptoms: No internet
    • Estimated time of repair: 4 PM March 22, 2024
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