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    Home>Network Status

    NETWORK STATUS

    If you are experiencing an issue that is not listed below, please reach out to us at 647-5604448, 514-7001283, 613-2094100, 506-2672555

    Please note that as Carry Telecom deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an estimated time of repair and may not have much detail on the cause of these issues. Any information we do receive will be posted here.

    Current Unsolved Outages

    Outage detected!

    • Reported on: Nov 17th, 2023
    • Network: Rogers
    • Location impacted: New Brunswick and Newfoundland
    • Symptoms: There is currently a network outage affecting our customers in New Brunswick and Newfoundland who are on the Rogers network. Our team is diligently working to fix this issue. At present, we do not have an estimated time for when the service will be restored.
    • Estimated time of repair: It was resolved at 7:40 am Nov 17, 2023
    • Reported on: November 8, 2023 at 13:49 EST
    • Network: Videotron
    • Location impacted: Quebec
    • Symptoms: No internet
    • Estimated time of repair: Resolved at November 8, 2023 at 14:07 EST
    • Reported on: Oct 19th, 2023
    • Network: SHAW CABLE
    • Location impacted: Greater Vancouver Area
    • Symptoms: Slow Speed - One of our transportation fiber connections to Shaw is experiencing intermittent problems. This issue is affecting customers in Greater Vancouver, and those affected may encounter slow-speed issues. We are actively working on resolving this problem.
    • Estimated time of repair: The fiber was repaired at approximately 12:30 AM on November 1st. We will continue to observe it for the next 24 to 48 hours to ensure its stability.
    • Reported on: 2023.10.01
    • Network: Cogeco Cable
    • Location impacted: ON , Qc
    • Symptoms: No internet.
    • Estimated time of repair: Resovled
    • Reported on: Sep 30th, 2023
    • Network: Rogers
    • Location impacted: NB and NL
    • Symptoms: Rogers customers in NB and NL are currently facing intermittent issues. We are actively working to resolve the problem. There is no estimated resolution time at the moment.
    • Estimated time of repair: Resolved
    • Reported on: July 26,2023
    • Network: Internet
    • Location impacted: Ontario
    • Symptoms: No internet
    • Estimated time of repair: No ETA
    • Reported on: 2023-06-12
    • Network: Cable network
    • Location impacted: ON
    • Symptoms: No internet or intermittency
    • Estimated time of repair: 1:20 PM resolved
    • Reported on: June 8, 2023
    • Network: Rogers
    • Location impacted: New Brunswick, Newfoundland and Labrador
    • Symptoms: No internet with normal lights
    • Estimated time of repair: resolved June 8 at 1:55pm
    • Reported on: May 15, 2023
    • Network: Cable service
    • Location impacted: New Brunswick, Newfoundland and Labrador
    • Symptoms: No internet due to fiber cut
    • Estimated time of repair: May 16, 12:30 am resolved
    • Reported on: April 5, 2023
    • Network: Cable and FTTN
    • Location impacted: Quebec
    • Symptoms: No internet
    • Estimated time of repair: Resolved on 2023-04-09
    • Reported on: 2023-03-22
    • Network: Iptv
    • Location impacted: ON, QC
    • Symptoms: Channels down
    • Estimated time of repair: resolved
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