Carry Telecom - Network Status

NETWORK STATUS

If you are experiencing an issue that is not listed below, please reach out to us at 647-5604448, 514-7001283, 613-2094100, 506-2672555

Please note that as Carry Telecom deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an estimated time of repair and may not have much detail on the cause of these issues. Any information we do receive will be posted here.

Current Unsolved Outages

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Reported on: March 26th, 2025
Network: SHAW
Location impacted: Edmonton
Symptoms: Slower download speeds during peak hours
Estimated time of repair: Customers in the Edmonton area may experience slower download speeds during peak hours (8:00 PM to 10:00 PM) due to our fiber network currently reaching its maximum capacity. We're actively working to expand our bandwidth to resolve this issue, and we expect the upgrade to be completed by April 11th, 2025. Thank you for your patience and understanding as we work to improve your service experience.

Reported on: Nov 22,2024
Network: Rogers
Location impacted: Markham, Stouffville
Symptoms: no internet
Estimated time of repair: Resolved

Reported on: Nov 4, 2024
Network: Rogers/Shaw
Location impacted: Emburn,Russell in ON Southwest Calgary in AB
Symptoms: no internet
Estimated time of repair: Resolved

Reported on: Sep 6th, 2024
Network: TV and VOIP Phone
Location impacted: Country Wide
Symptoms: Our TV and VOIP Phone services are currently experiencing an outage due to a power issue. There's no estimated time of restoration (ETR) at the moment. Our field crews, along with a master electrician on site, are working to resolve the issue as quickly as possible.
Estimated time of repair: Resolved

Reported on: Aug 29th,2024
Network: Rogers
Location impacted: Ontario
Symptoms: Our customers who are serviced by Rogers are currently experiencing internet outages. We are actively working to resolve this issue; however, we do not have an estimated time of restoration at the moment.
Estimated time of repair: Resolved

Reported on: Aug 7th,2024
Network: Rogers
Location impacted: ON
Symptoms: No Internet. Reason: We are performing emergency maintenance on our Rogers network. During this maintenance, service may be disrupted. We apologize for any inconvenience this may cause and appreciate your understanding.
Estimated time of repair: Resovled

Reported on: June 16, 2024
Network: Cogeco
Location impacted: Oakville, Burlington, Hamilton, and other parts of Ontario
Symptoms: no internet, intermittent service, and slow speeds
Estimated time of repair: Resolved

Reported on: June 1, 2024
Network: COGECO
Location impacted: Hamilton
Symptoms: Cogego reported an area outage in Hamilton caused by Fiber cut.
Estimated time of repair: Resolved

Reported on: May 22, 2024
Network: Shaw
Location impacted: Edmonton
Symptoms: no internet
Estimated time of repair: Resolved

Reported on: April 4th,2024
Network: Rogers
Location impacted: New Brunswick and Newfoundland
Symptoms: Customers in the Atlantic regions served by Rogers are experiencing an internet outage caused by a severed fiber cable. The damage to the fiber is significant, necessitating the deployment of extra resources for repair. The restoration of service is anticipated to be finalized by day's end.
Estimated time of repair: Resolved

NETWORK STATUS

Current Unsolved Outages

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